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Terms & Conditions

BOOKING & PAYMENT

  • Bookings must be made online or by calling the office.

  • Bookings cannot be accepted without the appropriate completed booking forms; Electronic or paper format.

  • Any invoice must be settled within the 14day terms. A surcharge of 20% will be applied if payment is outside of these terms, unless prior agreement has been made with St Andrews Aqua Park Ltd.

  • Payment can be made online or by calling the office.

BOOKING CONFIRMATION

All Bookings will be confirmed by email. If you do not recieve this, your booking has not gone through. Please try again or call the office.

CANCELLATIONS

- By Client


  • All cancellations must be in writing or by email and acknowledged by us.

  • Cancellations will not be accepted due to rain or windy weather.

  • Cancellations cannot be made within 3 days of your booked session.

 

- By St. Andrews Aqua Park

  • St. Andrews Aqua Park reserve the right to cancel a course at any time if weather conditions are unsuitable.

  • St. Andrews Aqua Park reserve the right to cancel a course at any time where participant numbers fail to reach the published minimum.

  • Where a session has to be cancelled, St Andrews Aqua Park will offer clients either; alternate session dates or a full/partial refund as appropriate.

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