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Booking & Payment

  • Bookings must be made online or by calling the office.

  • Bookings cannot be accepted without the appropriate completed booking forms; Electronic or paper format.

  • Any invoice must be settled within the 14day terms. A surcharge of 20% will be applied if payment is outside of these terms, unless prior agreement has been made with St Andrews Aqua Park Ltd.

  • Payment can be made online  or by calling the office.

Booking Confirmation

  • All Bookings will be confirmed by a 'Roller' email. If you do not recieve this, your booking has not gone through. Please try again or call the office.

25% Midweek Discount Code LAKELIFE25

  • The discount code is valid for midweek bookings only, excluding the following periods: 27th to 31st May (May Half Term) and 22nd July to 30th August (Summer Holidays).

  • This discount code is applicable for the following activities at St. Andrews Lakes: rentals, bring your own, beach bookings and aqua parks, subject to availability.. The discount code entitles the user to a 25% reduction on the regular price of eligible activities. It is not valid for family tickets on the aqua park as they are already discounted.

  • Once booked using the midweek discount code, rescheduling to a weekend day is not permitted.The discount code must be applied at the time of booking. It cannot be used in conjunction with any other promotions, discounts, or offers unless otherwise specified by St. Andrews Lakes.

  • The discount code is non-transferable and cannot be exchanged for cash or any other alternative.

  • St. Andrews Lakes reserves the right to modify, suspend, or terminate the promotion and its terms and conditions at any time without prior notice.

  • St. Andrews Lakes reserves the right to withhold or cancel bookings made with the discount code if there is suspicion of abuse or fraudulent use.

  • All bookings are subject to St. Andrews Lakes' standard terms and conditions, as well as any additional terms specific to the activity booked.

  • By using the midweek discount code, you agree to abide by these terms and conditions. St. Andrews Lakes reserves the right to amend these terms at its discretion.

Cancellations

- By Client


  • All cancellations and amendments must be made by telephoning the office 01634 926 204 or by email. All emails must acknowledged by us. Office hours are 0900-1700hrs, 7 days a week.

  • No refunds will be given if cancelling within 7days of your booked activity. Only credit note/gift vouchers will be given in return.

  • Cancellations and amendments cannot be made within 72hrs of your booked session.

  • Last minute cancellations and amendments will not be accepted due to rain, windy weather or forecasted storms.

 

- By St. Andrews Aqua Park Ltd.

  • St. Andrews Aqua Park Ltd. reserve the right to cancel a course at any time if weather conditions are unsuitable.

  • St. Andrews Aqua Park Ltd. reserve the right to cancel a course at any time where participant numbers fail to reach the published minimum.

  • Where an activity has to be cancelled, St Andrews Aqua Park Ltd. will offer clients either alternate activity dates or credit.

  • In the event of cancellation, St Andrews Aqua Park Ltd. will not be held liable for other third party costs incurred associated with the booking such as coach hire, taxis etc.

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