Booking & Payment

  • Bookings must be made online or by calling the office.

  • Bookings cannot be accepted without the appropriate completed booking forms; Electronic or paper format.

  • Any invoice must be settled within the 14day terms. A surcharge of 20% will be applied if payment is outside of these terms, unless prior agreement has been made with Aqueous Leisure Ltd.

  • Payment can be made online  or by calling the office.

Booking Confirmation

  • All Bookings will be confirmed by a Bookeo email. If you do not recieve this, your booking has not gone through. Please try again or call the office.

Cancellations

- By Client


  • All cancellations and amendments must be in writing or by email and acknowledged by us during the office hours of 0900-1600hrs, 7 days a week.

  • Last minute cancellations and amendments will not be accepted due to rain, windy weather or forecasted storms.

  • Cancellations and amendments cannot be made within 72hrs of your booked session.

 

- By St. Andrews Watersports

  • St. Andrews Watersports reserve the right to cancel a course at any time if weather conditions are unsuitable.

  • St. Andrews Watersports reserve the right to cancel a course at any time where participant numbers fail to reach the published minimum.

  • Where a course has to be cancelled. St Andrews Watersports will offer clients either; alternate course dates or a full/partial refund as appropriate.

  • In the event of cancellation, St Andrews Watersports will not be held liable for other third party costs incurred associated with the booking such as coach hire, taxis etc.