top of page

Booking & Payment

  • Bookings must be made online or by calling the office.

  • Bookings cannot be accepted without the appropriate completed booking forms; Electronic or paper format.

  • Any invoice must be settled within the 14day terms. A surcharge of 20% will be applied if payment is outside of these terms, unless prior agreement has been made with St Andrews Aqua Park Ltd.

  • Payment can be made online  or by calling the office.

Booking Confirmation

  • All Bookings will be confirmed by a 'Roller' email. If you do not recieve this, your booking has not gone through. Please try again or call the office.


- By Client

  • All cancellations and amendments must be made by telephoning the office 01634 926 204 or by email. All emails must acknowledged by us. Office hours are 0900-1700hrs, 7 days a week.

  • No refunds will be given if cancelling within 7days of your booked activity. Only credit note/gift vouchers will be given in return.

  • Cancellations and amendments cannot be made within 72hrs of your booked session.

  • Last minute cancellations and amendments will not be accepted due to rain, windy weather or forecasted storms.


- By St. Andrews Aqua Park Ltd.

  • St. Andrews Aqua Park Ltd. reserve the right to cancel a course at any time if weather conditions are unsuitable.

  • St. Andrews Aqua Park Ltd. reserve the right to cancel a course at any time where participant numbers fail to reach the published minimum.

  • Where an activity has to be cancelled, St Andrews Aqua Park Ltd. will offer clients either alternate activity dates or credit.

  • In the event of cancellation, St Andrews Aqua Park Ltd. will not be held liable for other third party costs incurred associated with the booking such as coach hire, taxis etc.

bottom of page