• Bookings must be made online or by calling the office.

• Bookings cannot be accepted without the appropriate completed booking forms; Electronic or paper format.

• Any invoice must be settled within the 14day terms. A surcharge of 20% will be applied if payment is outside of these terms, unless prior agreement has been made with St Andrews Aqua Park Ltd.

• Payment can be made online  or by calling the office.

• All Bookings will be confirmed by a 'Roller' email. If you do not recieve this, your booking has not gone through. Please try again or call the office.

- By Client


• All cancellations and amendments must be made by telephoning the office 01634 926 204 or by email. All emails must acknowledged by us. Office hours are 0900-1700hrs, 7 days a week.

• No refunds will be given if cancelling within 7days of your booked group activity. 

• Cancellations and amendments cannot be made within 72hrs of your booked session.

• Last minute cancellations and amendments will not be accepted due to rain, windy weather or forecasted storms.

- By St. Andrews Aqua Park Ltd.

• St. Andrews Aqua Park Ltd. reserve the right to cancel a course at any time if weather conditions are unsuitable.

• St. Andrews Aqua Park Ltd. reserve the right to cancel a course at any time where participant numbers fail to reach the published minimum.

• Where an activity has to be cancelled, St Andrews Aqua Park Ltd. will offer clients either alternate activity dates or credit.

• In the event of cancellation, St Andrews Aqua Park Ltd. will not be held liable for other third party costs incurred associated with the booking such as coach hire, taxis etc.